Scam Library

Package Delivery Scams

A text or email claims a delivery couldn't be completed and asks you to click a link to pay a small redelivery fee or confirm your address, leading to a fake payment page designed to steal your card details.

Warning signs

What to watch for

A small, seemingly minor fee requested through a link
You weren't expecting a delivery, or the carrier name doesn't match your actual order
The link goes to a website address that doesn't match the carrier's real site
Urgent language about a package being returned or destroyed if you don't act

Stay safe

How to verify

Go directly to the carrier's official app or website to check tracking, rather than clicking the link
Legitimate carriers rarely ask for a small fee via text to complete a delivery

Already sent money or shared a password?

Contact your bank using the number on the back of your card, or the official number on your statement — not any number from the suspicious message.

Not sure if something you received matches this pattern?

Check a Message